Wednesday, April 29, 2009

Boost Your Resume With Certifications

If you're looking for some great ways to add some real beef to your resume, getting certifications in your skill set is a great way to do it.

I wanted to share with you all about a company I've been following for a while: Brainbench.com. Brainbench is an interesting organization because their list of certification seems so extensive. Not only can you get certified in C+, but check out the certification in "English Language Comprehension" or "Interpersonal Communications." It's my belief that if there is a skill set out there, they seem to have a certification test for it.

All this to say, that is there is a specific job that has specific needs, how much more juicy is it to say "Certified Sales Professional" instead of just bland "Sales Professional?" Plus, they constantly are offering free tests, so at the very least you can sign up for their newsletter.

Of course there are other companies and organizations that have certification programs. First, check through any associations that you might belong to -- for example, I am currently working on achieving resume writer certification through the National Resume Writer's Association. And of course, there are specific software programs that offer certifications as well (such as Microsoft). I am a firm believer in taking advantage of all options.

Now, these suckers aren't free, so choose your tests wisely. In today's economy, do your homework to find the most respected and legit courses out there.

Julie Mendez

Wednesday, April 8, 2009

Special Deal in Honor of Administrative Professionals Week!

In honor of Administrative Professionals Week, I am offering a special deal! Book any of my services before April 22nd, and receive an extra 10% off! (Find out more about my services here.) This is in addition to any other discounts you might be eligible for if you are a military or Foreign Service spouse.

Seriously, this is a great deal that you shouldn't let pass you by! And remember, I always offer a free 1/2 hour consultation.

Email me at JulieMendez@jsmcareercoaching.com for more information!

Julie Mendez

Tuesday, April 7, 2009

Commitments and Performance

Today's message comes from Eric Albertson from SucceedingInBusiness.Com. I've been reading this newsletter for ages, from way back when I was in sales. I love the newsletter, because while it's targeted to salespeople, so much of it resonates with me as I help others in their careers. After all, like I tell my clients, what else is the job search process but an extended sales pitch? Aren't you trying to get someone to "buy" your experience and skills for their open position?

So I'd really like all of you to read the message below -- I like how this newsletter challenges you to examine your actions and the focus of your attention. And I'd love to hear some feedback from you about how you think this message pertains to you career and job search situation.

Julie Mendez
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"Commitments and Performance"

Gist: Want to know your commitments? Look at your calendar, your checkbook, and your credit card bill. If you aren't getting the results you seek, you may not have your actions aligned with your intentions and goals.

Today's reality In my performance classes, I teach that given the actions you have -- or have not -- taken in the past, you are exactly where you should be at this moment. It is not good or bad, but rather it just is. Victims look back into their history and mourn what might have been. The responsible (read that response-able) look forward and say, "What new actions and conversations can I have to bring about new results"?


Reality check Do your intentions align with your attention? Check out your pattern of commitments by looking at your calendar, checkbook, and credit card statement. Now ask yourself: Are those commitments getting you the results you seek? Again, this is neither good nor bad, but simply a check on what is, at the moment.


Where performance comes from I'd like to ask you to consider that your results in life come only from the physical actions you take, how you speak, and the conversations you have with others and with yourself. You might also mention luck, faith, serendipity and so on, but by definition, you don't have any control over those things.


The $64,000 Question Are you taking the physical actions, speaking, and having conversations in such a fashion as to bring about the results you want in the future? If you want more of what you have been getting in life, don't change a thing. If you want something different, you will need to take different actions, speak differently, and have different conversations.


No should in sight Let me be clear that I am not suggesting that you should do anything. Rather, I'd like to ask you to choose something different if it seems to you like the right thing to do. The choice is always yours.

Conversations make things real There seems to be a series of conversations that bring about new results. The computer you use every day was once just a conversation that eventually led to a series of physical actions, and then became a reality. From what I can see in life, it is the way everything works, especially marketing, sales, and great personal relationships.


The key to performance is... Conversations and action. You set the goals and begin to have internal and external conversations about possible actions that could help achieve that goal. Some actions are opportunities for action, while others are not. You take the action, get a result, and observe your progress or lack of progress toward the goal.


Perfection The big stumbling block in all this is the inherently human expectation that all action should be on a straight line toward the goal. We also know this as the expectation of perfection. In my experience, a commitment to perfection is a recipe for failure. Rather, I'd like to ask you to consider a commitment to excellence.


Excellence In my book, excellence is steady action toward a goal in which you can progressively learn what you don't know about achieving a particular goal. This is crucial if you want results that are different from what your historical pattern of action has produced. Yes, you will be uncomfortable. No, you won't be perfect all the time. Yes, you will bring about new results in your life.


Testing The indisputable key to success in marketing and sales is testing new tactics (new actions). Insanity, some say, is to keep doing the same thing while hoping for new results. What new actions will you take today to bring about the future you desire and deserve?

Do me a favor Let one of your actions be to buy one of my books (listed below) and put it into action during the next 30 days. Each of these books is a simple recipe for new action that will lead you to new and desirable results in your life. That is why I offer them. Make their recommendations habits, and an investment of a few dollars can easily yield incremental thousands of dollars, and more self-confidence and power in your life. I guarantee it, unconditionally.

"Reprinted with permission from Eric Albertson's succeedinginbusiness.com. Newsletter (Copyright, 1998-2009, Eric Albertson, SucceedingInBusiness.com.)"

Tuesday, March 31, 2009

Senators Unveil Bill to Streamline Federal Hiring

This is something to keep an eye on . . .

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"Senators Unveil Bill to Streamline Federal Hiring"
http://voices.washingtonpost.com/federal-eye/2009/03/senators_unveil_bill_to_stream.html?hpid=topnews

A Senate bill introduced today would reshape the federal government's hiring and recruitment process, forcing agencies to post job announcements in plain writing and fill vacancies in no more than 80 days. The Federal Hiring Process Improvement Act of 2009, introduced by Sens. Daniel Akaka (D-Hawaii) George Voinovich (R-Ohio), is the most recent legislative attempt to modernize the government's hiring and recruitment process.

“Too many federal agencies have built entry barriers for new workers and invented evaluation processes that discourage qualified candidates,” Akaka said in a statement. “Like the private sector, agencies need to take advantage of modern technology to find and hire the right candidates."

“Over and over, we hear of the problems in the federal hiring process. It takes too long; it is too burdensome, and so forth,” Voinovich said in the same statement. “The quality of technology has improved, but our processes have not."

Akaka is the chairman of the Senate Homeland Security and Governmental Affairs Committee (HSGAC) subcommittee on government management, the federal workforce and District of Columbia. Voinovich is the ranking Republican. Committee staffers hear anecdotal complaints almost everyday about the federal hiring process. They cite a May 2008 washingtonpost.com live discussion with then-Federal Diary columnist Stephen Barr for some examples:

"The Federal hiring process is ridiculous. I've applied for GS-11 attorney position in 11 agencies and had one interview, three rejection letters, and seven nonresponses," said one chat participant.

"The biggest problem with federal hiring is still that it is too slow," said another. "Qualified young people (especially new/recent grads) want/need a job now, and will take the private industry job offered because it means an income coming in, rather that waiting months for the government to act."

The subcommittee held a hearing last May that heard similar complaints. Witnesses reported problems with recruitment strategies and job vacancy announcements. Perhaps most perilous, witnesses said agencies have not adapted their recruiting process to attract young people eager to work in public service. Stronger online application systems and easy-to-understand job descriptions would help, witnesses said.

The bill's chances of passage are unclear, and committee staffers say the Obama administration is unlikely to opine until its nominee to lead the Office of Personnel Management, John Berry, wins Senate confirmation. He seemed to favor modernizing the government's hiring process during his confirmation hearing last week. The HSGAC committee is expected to approve the nomination on Wednesday and refer it to the full Senate for a vote.

Tuesday, March 24, 2009

"Second Acts: The Late Bloomer"

Here is a lovely article from Careerbuilder.com, written by Kathryn Joosten, an actress I've always enjoyed. It's all about her eclectic career path from being a nurse to an Emmy-winning actress. Hopefully her story give you a bit of inspiration!

Julie Mendez
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Second Acts: The Late Bloomer
By Kathryn Joosten

Some people in Hollywood think of me as a model for dramatic midlife transitions: suburban housewife to Emmy-winning actress. But I never plotted out a master plan for following my dreams. My career arc seemed perfectly normal to me as it evolved over time. Each phase just seemed to grow naturally out of the one before.

I started out as a nurse. As a teenager growing up in Chicago in the 1950s, I worked part time at a local hospital, where I spent my off hours hanging around the pediatrics unit with a friendly nurse. She inspired me to go into the profession. After graduating from high school and completing a training program, I landed a job at the Psychiatric Institute at Michael Reese Hospital. I was there nine years, eventually rising to head nurse of the largest psychiatric unit. Then I married one of the staff psychiatrists and gave up nursing for a new life as a housewife in suburban Lake Forest.

Ten years later, he got the mistress and I got the children. As a divorcee with two young boys and not enough child support, I had to go back to work. But I couldn't go back to nursing after so many years away from it. My skills were no longer current. So I got a job with a "Welcome Wagon"-type company that advertised local businesses to new residents. To supplement that, I hung wallpaper for people who were redecorating their homes, and served as a location manager for photographers and industrial filmmakers doing shoots in the Chicago area.

All this kept me very busy, which is one reason I signed my boys up for the children's program at the Lake Forest community theater. (It was the cheapest baby-sitting I could find.) Eventually I auditioned for a small part in one of the theater's productions.

As a kid in elementary school, I had loved performing onstage in school pageants. But my high school was too small to have a drama department, so I had never acted in a play. That all changed in June 1980 when the Lake Forest theater put on the musical "Gypsy." I made my theatrical debut in the role of Tessie Tura, a veteran stripper who offers career advice to Gypsy Rose Lee. "You've gotta have a gimmick," I sang, "if you wanna get applause!"

I got applause, and I liked it. That experience led to me doing a second show in the next town over, then to another show in another town and finally to a show in a nonunion theater in Chicago. I was totally hooked. I wanted to pursue acting and see where it led me. But I was 42, with two kids and three jobs. Not the most auspicious of circumstances for a person just starting out in show business.

I thought about my mother, who had died of cancer years earlier at the age of 49. She spent her last months bitterly regretting that she had deferred so many dreams, which now would never be fulfilled. It impressed me deeply, and I had vowed that I would never let that happen to me. So I knew I had to give acting a shot.

I laid it out for my sons, who by then were 10 and 12, and asked for a year to see if I could achieve success, which I had no real definition for. I did theater while hanging paper, selling advertising and finding locations. Eventually I got an agent and landed my first professional TV job, as a pingpong ball for the Illinois lottery. I had moved from community theater to semiprofessional theater, and I wanted to go further. After my year was up, I asked the kids for an extension, and they said yes.

All I wanted at this time was to achieve some recognition in theater in Chicago. I kept making progress. A big step came when I got my Actors' Equity union card while doing a play at the Goodman Theater. But I still wasn't making a living from acting.

Then in 1992, Disney-MGM Studios held tryouts in Chicago. They needed street performers for their Hollywood theme park in Orlando, Fla. After standing in line for five hours, I auditioned and won a job as a "Streetmosphere" player. By now my boys were older and on their own, so I could accept the offer and move to Florida. I played Annie Hannigan, cleaning lady to the stars. The contract only lasted a year, but it convinced me that I could make a living acting.

After the Disney job ended, I went to bartending school in Orlando so I could support myself while doing local theater. I also worked in catering. But after two years, I realized that my acting career wasn't going anywhere in Florida. One of my sons was now living in Los Angeles, so I went out there and spent a couple of weeks sleeping on his couch while I checked out the scene. I thought, "Well, I'll come out and try it for six months."

This was incredibly naive of me. I was in my mid-50s. I had no agent, no contacts and no track record likely to impress a Hollywood casting director. Then again, what did I have to lose? Five months later, I landed my first TV job--two lines in a scene with Jaleel White, who played Steve Urkel on the sitcom Family Matters. I played a grocery clerk in the episode, which aired on March 17, 1995. That job got me an agent, and I was off to the races. After that it was one job after another.

I went back to Florida, sold my house, packed my stuff into a truck and drove it to Los Angeles, where I've lived ever since. I've made guest appearances on dozens of TV shows, including Frasier, Monk and Grey's Anatomy; I've had recurring roles on Scrubs, Dharma and Greg and Joan of Arcadia; I played Martin Sheen's secretary, Mrs. Landingham, on The West Wing; and since 2005 I've had a recurring role as Mrs. McCluskey on Desperate Housewives, for which I have won two Emmys.

I didn't start out saying, "Gee, I think I'll try to win an Emmy." I just kept aiming down the path that seemed to shine before me. I've always adjusted my work life to be able to follow that path. Each step I took was a natural progression, and I always arranged that I could go back and resume my previous life if I didn't get to the next step.

I've come to realize that I cannot arrive at success. There is no "there" there. It is a continuum. I don't advise anyone to give up an assured life for a fling at a dream. Be flexible enough to envision what the future may hold, but also realistic enough to hedge your bets. Then you can follow the unknown path, one step at a time.

Tuesday, March 10, 2009

FedEx Office Provides Free Resume Printing Today!

FedEx Office (formerly FedEx Kinkos) will provide FREE résumé printing, today only - March 10, 2009. See below for complete details!

Free Resume Printing

(Thank you to my colleagues in the NRWA for passing this information along!)

Julie Mendez
JSM Career Coaching

Monday, March 9, 2009

Watch What You Post On Facebook! It Might Get You Fired!

Folks, you have no idea how often stuff like this happens. From Facebook, MySpace, bulliten boards, blogs, etc. - employers ARE watching. It's even worse when you're applying for jobs. So EVERYONE, please watch what you post online. The anonymity of the Internet is a fallacy. You will get found out!

"Facebook Post Gets Worker Fired" - www.espn.com

"A Facebook post criticizing his employer, the Philadelphia Eagles, cost a stadium operations worker his job, according to a story in Monday's Philadelphia Inquirer.

Dan Leone, who the Inquirer said worked as a west gate chief, was unhappy the team let Brian Dawkins sign with the Denver Broncos in free agency. According to the newspaper, Leone posted the following on his Facebook page: "Dan is [expletive] devastated about Dawkins signing with Denver ... Dam Eagles R Retarted!!"

Despite deleting the comment, Leone told the Inquirer the Eagles fired him by phone days later.
"I shouldn't have put it up there," Leone said, according to the Inquirer. "I was ticked off, and I let my emotions go, but I didn't offend any one person or target a specific individual. I was just upset that we lost such a great guy. Dawkins was one of my favorite players. I made a mistake."
Leone said he was shocked to lose his job of six years.

"I apologized for it," Leone said, according to the paper. "I apologized 20 million times. I never bad-mouthed the organization before. I made one mistake and they terminate me? And they couldn't even bring me into the office to talk to me? They had to do it over the phone? At least look me in the eye. To get done dirty like this, I can't believe it. I'm devastated."

The Eagles confirmed that Leone was a part-time staff member, but didn't comment further."